Browsing by Author "Kaushal, Sanjay"

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Are we making progress in developing knowledge management strategies that support organizational performance?
(Kybernetes, 2024-12-09) Kaushal, Sanjay; Nyoni, Austin Milward; Sharma. Aarti
Purpose The purpose of the present study is to establish the emerging trend of studies on knowledge management (KM) strategy from 2007 to 2021 and identify the most studied constructs, methodologies used and gaps, thereby suggesting future directions. Design/methodology/approach Guided by items on the Preferred Reporting Items for Systematic Reviews and Meta-Analyses (PRISMA) framework, the study analyzed 46 articles published within the 15 years under review. Findings An upward trend in KM strategy studies published from 2007 to 2021 emerged, indicating researchers' growing interest in the topic. Further, the studies reaffirmed the essence of having a KM strategy alongside other functional strategies for an organization's outstanding performance. Key KM strategy antecedents were identified: resource availability, communication, business environment, stakeholder participation, organizational culture and incentives. The need to align the KM strategy and other functional strategies with the overall business strategy was also established as critical. Finally, gaps in study methodologies and extant literature were identified, leading to suggestions for future directions. Originality/value The study provides valuable insights regarding the emerging trend of studies on KM strategy over the 15 years, identification of methodologies used in the studies and the most studied constructs. To this effect, the study's uniqueness lies in the identified gaps and recommendations made for future research directions as it strives to bridge the identified gaps.
Industry 4.0 Transforming communication, sustainability, and collaboration in manufacturing
(Industry 4.0 for Manufacturing Systems, CRC Press, 2025) Kaushal, Sanjay
This chapter explores the evolving sphere of Industry 4.0 and its deep impact on communication, knowledge sharing, and sustainability within the manufacturing sector. It provides an overview of the historical context and design principles of fourth industrial revolution, highlighting how the integration of advanced technologies, such as cyber-physical systems, the Internet of Things, and big data analytics, is transforming the way organizations communicate, collaborate, and achieve operational excellence. The chapter highlights critical role of data-driven communication in managing information flows and facilitating effective knowledge sharing across manufacturing enterprises and showcases how leading companies are leveraging innovative solutions, including collaborative data analytics and Lean Thinking frameworks, to streamline their communication and decision-making processes. Moreover, it examines the interdependence between Industry 4.0 and sustainability, demonstrating how these technologies can be harnessed to drive more efficient resource utilization, minimize environmental impact, and create new business models aligned with the triple bottom line. The chapter also deals with the significance of human-machine interaction in advanced manufacturing systems, reiterating the importance of ergonomic design and the synergistic collaboration between human operators and intelligent machines. Finally, it underscores the challenges and opportunities in communicating sustainability within the Industry 4.0 paradigm, highlighting the need for a holistic approach that integrates technological advancements with sustainable practices to secure a greener future for the manufacturing industry.
Technology and the landscape of electronic human resource management (e-HRM)
(Digital Transformation and Sustainability of Business, CRC Press, 2025) Sharma, Aarti; Chauhan, Deepa; Kaushal, Sanjay; Nayak, Keyurkumar; Dharwal, Mridul
In the ever-changing corporate landscape, the integration of technology has catalysed a fundamental revolution in different aspects of organizational functioning. Though the impact of technology is visible in every field discussing largely organization, it has affected human resource management (HRM) a lot. This chapter demystifies the concept and scope of electronic human resource management (e-HRM) with the help of existing literature and facts. The chapter also throws light on the bright and dark side of e-HRM. Overall, this chapter focuses on “what results to the people due to technology” and “what the people gain in the company” due to the intervention of technology.