Artificial Intelligence in Human Resources Management

Abstract

Examining AI׳s influence at different levels: the firm level, the employee level, and multilevel. The imperative shift toward digitalisation, accelerated by factors like the COVID-19 pandemic and the great resignation, has underscored the strategic importance of AI and machine learning in HRM׳s key domains: acquisition, development, and retention. To bring this article up, we have used bibliometric analysis of the scientific literature that addresses the integration of AI in HRM. We have interviewed two of the most popular AI software of the present time (2023), Chat GPT(open AI) and Bard AI(Google). This analysis has given us a clear understanding of the impact of AI on HRM during recent years, along with its phase of adaptation. Although existing literature clears most of our doubts, AI is revolutionising rapidly. To monitor this continuous change in technology and its capability, this article stands as a small contribution towards HRM. © 2026 Elsevier Inc. All rights are reserved, including those for text and data mining, AI training, and similar technologies.